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What You Need to Know

Last updated: 11 August 2020

We were delighted to open Chester Cathedral on Monday 6 July, having been closed since 30 March.  Everything is in order, ready for us to welcome visitors and worshippers back into the Cathedral to discover and encounter faith.  We are open in-line with UK Government guidance on indoor attractions – and are pleased to have been awarded the Visit England ‘Good To Go’ industry standard, confirming that we have all the necessary processes in place to reopen safely.  You may view our ‘Good To Go’ Certificate here.

The Gift Shop and the Refectory Café have also both now re-opened.

The Cathedral is currently open Monday to Saturday from 11am – for our Christmas Tree Festival.  An entry charge of £2.50 per adult applies (children remain free).  On Sundays, we are open for worship at 10am; the Christmas Tree Festival is open from 12.30pm.

We’re determined to make your visit safe and enjoyable.  All of our staff are wearing face masks and are sanitising, and washing their hands regularly.  In accordance with the law, we ask that you wear your facemask within the Cathedral too.  They are here to support you in prayer, and are here to ensure the following measures are observed.  If you have any concerns, please approach any of our team during your visit.

To best enjoy your visit, we ask that whilst in the Cathedral you:

  • Wear your facemask within the Cathedral building (except when eating in the Refectory Café)
  • Remain with your family group or friends, and observe current UK government guidance with regards social distancing
  • Use hand sanitiser on entering and exiting the Cathedral
  • Be aware of your environment, and follow the one-way route which is clearly identified
  • Follow the instructions of our team
  • Respect those around you

Track and Trace
In accordance with current guidance, we are taking ‘Track and Trace’ details, which comprises a name, postcode and telephone number or email address for one person within each party.  Our team can give you full details and address any concerns you may have.

We are delighted to have resumed Worship in the Cathedral.  Some services take place outside of our current opening times.  In accordance with current guidance, numbers are strictly limited, and require a pre-booked ticket to attend.  To pre-book tickets, click here.

We’re Good To Go, and we look forward to welcoming you back in to Your Cathedral.